Click here for Help with this section!   with Project Info (Step 2 of 3)

Below is an explanation of the various items which are required for completion of the Project Info section (step 2 of 3) of our online ordering process.
For additional details, please visit the "Terms & Deadlines", "Specs", "Shipping", "Product Rates" and "Turnaround" sections, within the Graphic Design and Printing sections of our website.

1. What is the reference information for your Design/Print project and how are you submitting it to us?

The reference information for your design/print project is simply the information which allows us to clearly identify which items you have submitted and how you have sent them to us.
Due to the fact that we receive an extensive number of orders and submitted artwork by clients on a daily basis, this information is necessary for us to correctly match your artwork with your order, and complete it's design and/or printing as per your submitted specifications.

This information consists of:
Name of Project: Your reference name for this project (eg: John Brown's Birthday Invitation)
Graphic File(s) for Design/Printing submitted via: FTP File Upload / Email / Mail / NA
            > This is for you to tell us how are submitting your artwork to us:
                A. If this current order is for a reprint of a order which we previously completed for you in the past, select
                    'Reprint of Artwork already on File'
                ** if this 'Reprint' option is selected, a description (eg: previous flyer name, previous order date, etc) must
                    be entered in the field provided (below) for us to locate the correct file.
                B. or by 'FTP File Upload' (if you will be utilizing the FTP File Upload feature located in the Resource
                    Center section of our website),
                C. or by 'Email' (if your files were submitted by email to transfer@mysticonline.com),
                D. or by 'Mail' (if your files were submitted using US Postal Service, FedEx, UPS, or Airborne Express)
                 ** If you selected this 'Mail' option, then enter your package tracking number in the field provided (below)
                     to enable us to track and to verify receipt of your package.
                E. or 'No Graphic Files Submitted' (if you are NOT submitted artwork for design/printing),
                F. or 'Other' if your graphic files(s) were submitted via an alternate method.
                 ** If you selected 'Reprint' or 'Other', then please provide a description ofthe previously printed file or
                    explain how your current  file(s) were submitted in the field provided
               G. If you selected either of the 'FTP File Upload', 'Email', or 'Mail' options (above), please enter the
                    submitted filename(s) in this field
                ** files should be saved using filenames which follow the structure of the example shown in this field >
                   clientname_side_quantity_.file extension (eg: johnbrownpromotions_sideA5000.jpg)

Cardholder's Company Name (if applicable) > appears both on credit card and billing statement
Cardholder's Address: Street address > appears on billing statement
                                     **(P.O. Box addresses must be accompanied by corresponding street address)
Cardholder's City, State and Zip Code > appears on billing statement
                                     **(If your area does not utilize zip codes, then you may enter 'NZC' in the Zip Code field)
Cardholder's Country: Country of residence > appears on billing statement.

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2. How would you like us to ship your product?

Within this section, you will provide with information regarding the specifics for the delivery of your product, with it's final cost being dependent on  the shipping carrier, service, speed and destination which you select. More detailed information of the listed shipping carriers, services and rates is available in the "Shipping" section of the Graphic Design and Printing sections of our website.

This information consists of:
Shipping Method: Name of Carrier and speed of service required
Bill shipping charges to my account with this carrier: If you have a valid, existing account with the shipping carrier which you have selected, and you want us to bill the relevant shipping charges to this account, mark this filed as checked and enter the account number in the field provided below. If you do not have a valid, existing account, then leave this field unchecked and ignore the field below, leaving it as is.
Destination Airport: If you have selected any Air Cargo Service (Delta or Air Jamaica) as your shipping method, then enter the name of the airport (including it's city, state and country) which is to serve as the final delivery destination where you will pick up your products. For the most accurate processing, we do suggest that you enter the abbreviated FAA airport code which corresponds to your destination airport. This list of abbreviated FAA airport codes is available by clicking on the link provided below this field and reviewing the resulting information.

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3. What are the relevant service details and specifics for the item which you would like to have printed?

Within this section, you will provide with information regarding the specifics for printing your order correctly and as per your needs. This information, such as quantity, colors, size, etc is imperative for us to receive in order to fulfill your requirements accurately.

This information consists of:
Special or Deal #: If you wish to place an order for one of our discounted offers (Specials or Deals) as listed in
                              the "Specials" section of our website, select the appropriate item from the list shown. If a
                             selection is made from this list, your order will be processed, and billed, as per the limitations
                             and stipulations of this particular offer. Any conflicting information which may be erroneously
                             entered within this Project Information section of your order will be disregarded, and replaced
                             during processing by the appropriate stipulations and limitations of the offer selected.
                             **eg: To place an order for Deal #5 for 5,000 1/4pg flyers for $150.00, select #5 in the list.
                             **the example shown above is arbitrary and may not reflect any actual offer which is currently
                               available.
Quantity: Select the quantity of items which you would like printed, which is determined by
               selecting the quantity times it's applicable multiple.
               **eg: (5,000 flyers would be 5,000 x 1)
               **eg: (3,000 flyers would be 1,000 x 3)
               **eg: (12,500 flyers would be 2,500 x 5)
Product Size: Select the product name which exactly matches or who's dimensions most closely correspond to the
                      size of the item which you would like to have printed.
                      **Our product dimensions must exactly match or be larger than the size of the item which you wish to
                         have printed.
                      **DO NOT SELECT A PRODUCT OF SMALLER DIMENSIONS THAN YOUR ITEM FOR
                        PRINTING.
                      If you select 'Other/Custom Size' and wish to have a custom sized piece printed and/or folded, enter
                      the flat/unfolded measurements and finished/folded measurements in the respective fields provided.
Service/Turnaround: Select the speed of service required.
Paper Stock: Select the thickness of paper which you would like to have your item printed on. Remember, as paper becomes thicker, it also becomes heavier and more durable, and also costs more. Not all paper stocks are compatible with all turnarounds, quantities, colors and coating options listed. Verify selection compatibility in our 'Product Rates' section before making your selection. If incompatible options are selected, your order will be processed at the highest compatible quantity, quality, speed, and service which is available, and you will be billed as such.
Colors: Select the number of colors which you would like to have printed on the respective sides of your product.
UV Coating: Select the appropriate option for determining the application of our Ultra-glossy UV Coating process to
                    your product, for added unbeatable "shine" and durability.
                    ** Some options incur addition fees.
                    ** If you selected "UV Coating on One Side Only", be sure to indicate which side of your product you
                        wish to have the process applied to.
Tagline Approved: Indicate whether or not you approve of the small Mystic tagline ("flyer by Mysticonline.com.....")
                              being added to your flyer in a discreet, unobtrusive location.
                             ** If you are printing a business card, select "N/A" as this tagline is never included on business
                                card products.
                             ** Additional fees are not applicable for omission of the Mystic tagline on business card products.
                             ** This discreet tagline is included as a means of us advertising and, in turn, directly affects our
                                 ability to maintain reduced costs for our customers.

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4. Do you need special finishing services for your project (eg: folding, numbering, perforating, etc)?

Within this section, you are provided with the option of indicating if you need special finishing services, such as folding, numbering, perforation, binding, and die cutting.
If an option is selected, please remember to provide the necessary supplemental information, if applicable (such as numbering sequence, number of folds, or number of perforations).

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5. What is the relevant Graphic Design information which should be utilized for your project?

Within this section, you can indicate if you require our Graphic Design services, as well as all of the relevant information to be utilized in accomplishing this task.

This information consists of:
Graphic Design Services Needed for: Indicate whether you wish for us to design only One Side of your Product, Both Sides, or if design services are Not Needed at all.
If you have chosen to have us provide you with Graphic Design services, enter the relevant design information in field provided for the side of the flyer that it is to be utilized on. In addition to text information, you may also enter your suggested/preferred conceptual projections, suggestions, ideas, colors, etc. Basically, any information, in addition to the actual content, which assists in realizing and producing a product which mirrors your vision is always recommended.

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6. Is there any other information, instructions or specifications which is relevant to your project?

If you selected 'Other' or 'Custom' for any of the above options, please provide specific details and instructions in this field or enter any other relevant information which you may need to include for accurate processing of your order.
** If your artwork will be uploaded separately or later [eg: by your graphic designer], remember to indicate as
    such in this field.
** include filename(s) for upload, designer's name, email, telephone number and anticipated date/time of upload,
    if applicable.

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